Redesigning Motivation, or the Unexpected Benefit of Dishwashers
I bought a small countertop dishwasher for my apartment a few weeks ago. This is a box about eighteen inches on each side that fits on a counter or side ...
continuous-improvement
The Paradox of Documentation
When you buy a new consumer product, do you usually read through the manual? What if a small warning on the product says “read manual before using”? (I once ...
