One Big Problem

4 minute read

When I help family and friends with computer problems that get thorny, they often apologize for making me frustrated or causing trouble. The thing is, ...

Two Problems

6 minute read

Some people, when confronted with a problem, think, “I know, I’ll use regular expressions.” Now they have two problems. Jamie Zawinski

It’s Probably Me

6 minute read

Back in my introduction to debugging, I observed that debugging often causes enormous frustration:

Take a Break

5 minute read

Debugging involves minutes or even hours of trial and error – and we tend to focus on the error part and get frustrated. Presented with error after error...

Scientific Method

5 minute read

Imagine for a moment that you’re an auto mechanic with a knack for attracting eccentric customers with unusual problems. Which of these scenarios would y...

Minimal Working Example

7 minute read

When we encounter a problem with a complex system, it’s easy to misidentify the problem. In other words, we can seize on some small piece of the syst...

Gather Information

6 minute read

It is impossible to solve a problem without some kind of information about the problem.

Talking to Ducks

4 minute read

Have you ever called or gone to bother a friend or coworker for some information you can’t think of, only to remember the answer the moment you ask? ...